Do I Need a Support Plan for My Website? (WordPress Edition)

WordPress is a powerful platform, no doubt about it. It offers flexibility, control, and nearly limitless potential in terms of design and functionality. That’s why so many businesses rely on it.

But all that power comes with responsibility. And a lot of WordPress site owners don’t realise just how much regular maintenance their website needs until something breaks, or worse, gets hacked.

Squarespace support plans are more about design polish, fixing layout quirks, keeping images optimised, and making sure things look sharp across devices. With WordPress, yes, design matters… but the real danger lies under the surface. It’s the plugins you haven’t updated. The theme that’s three versions behind. The warning messages you’ve been ignoring. The login page you’ve never secured.

When I take over neglected WordPress sites, the state of the “house” is often miserable. Error messages everywhere. Broken layouts. Outdated plugins and themes. No backup strategy. Sometimes even malware.

That’s where support plans come in, and they’re not just a tech checklist. They’re peace of mind.

With my support plans, clients know someone is checking their site regularly. I keep plugins and themes up to date, ensure the site runs smoothly, and monitor for potential issues before they become real problems. If anything does go wrong, I can jump in straight away. I already have access. I know the setup. No delays. No stress.

And yes, there are some risks you don’t want to ignore.

Malware doesn’t always announce its arrival. Sometimes it sneaks in quietly and changes things in the background, adding pages you didn’t write, injecting spammy links, redirecting visitors to strange sites. You might not even know it’s happening. But your clients could. And when they land on something that doesn’t feel safe or in line with your business, they’re gone.

In the worst-case scenario, you can lose complete control of your website. Your login no longer works. The front end breaks. And all that effort you put into building your online presence? It’s at the mercy of whether you have backups and someone who knows how to restore them.

If you're running a business, this stuff isn’t your priority. Nor should it be. You're busy serving clients, managing your team, and launching new services. You shouldn't spend your evenings googling how to fix a broken plugin or wondering why your homepage has suddenly vanished.

That’s what support plans are for. It’s not just about protection: it's about keeping your site clean, fast, and professional. It’s knowing someone has your back.

If your site “seems fine” right now, that’s great. But problems rarely knock first. They show up, and without a plan, you’ll be scrambling.

If you’re ready to have someone in your corner, someone who knows your site inside out and can keep it looking polished and running smoothly, you can explore my support plans here: benzonelli.net/support-plans