Keep your site fast, secure, and stress-free, without lifting a finger.
Whether your website runs on WordPress, Squarespace, or Shopify, our ongoing care plans are designed to take the technical hassle off your hands. Regular updates, backups, security checks, and content tweaks, all done for you.
Why does your website need ongoing support?
Your website is a key part of your business, and it deserves consistent, expert care. Rather than waiting for problems to appear, our support plans take a proactive approach. From performance checks to updates and bug fixes, we keep everything running smoothly behind the scenes.
Why join a Website Support Plan?
Priority support: Get your requests handled first, with faster response and turnaround times.
Proactive maintenance: Regular updates, security scans, and performance checks to prevent issues before they happen.
Seamless fixes: Minor issues are resolved quickly, with no extra charges and no headaches.
Peace of mind: No more chasing developers. Your site stays healthy, fast, and functional without the stress.
Exclusive client rates: Support plan clients receive discounted rates for extra work like redesigns, SEO, or marketing help.
Don’t forget to read the fine print!
Websites are like pets—they sometimes misbehave despite the best care. Our Website Support Plans will help catch and prevent issues, but if something unexpected happens, you can count on us to make it a top priority.
The plans cover minor fixes and proactive maintenance. Significant issues (like a full-blown website meltdown) may need extra attention beyond the included support. Don't worry, we’ll always be upfront about what’s required and work with you to find the best solution.
We’ve got your back, so your website doesn’t leave you hanging.
Support Plans Pricing
Squarespace Support
Simple support for simple websites.
Our Squarespace Support Plan is ideal for small businesses, creatives, and consultants seeking expert support without the associated overhead. We keep your site fresh, functional, and performing at its best, so you can focus on your business, not tech issues.
What’s included:
[b-c] Monthly checks and platform updates
[b-c] 1x small content update/month (up to 1 hour)
[b-c] Priority support when you need help
[b-c] Regular on page SEO and performance review
[b-c] Exclusive rates on additional work
Monthly Fee: AUD $99 (GST excl.)
Subscribe annually and get two months on us!
Shopify Support
Reliable support for growing online stores.
Our Shopify Support Plan is designed for eCommerce businesses that require seamless performance, rapid edits, and ongoing technical support. From product updates to platform maintenance, we’ve got your store covered so that you can focus on selling.
What’s included:
[b-c] Theme and app updates (monthly)
[b-c] 2x content or inventory updates/month (up to 1 hour)
[b-c] Priority support when issues arise
[b-c] Quarterly on page SEO and speed check
[b-c] Exclusive rates on additional work
Monthly Fee: AUD $129 (GST excl.)
Subscribe annually and get two months on us!
WordPress Support
Basic.
$129
AUD/MONTH (GST excl.)
Subscribe annually and get two months on us!
Essential maintenance for small business websites.
What’s included:
[b-c] Monthly maintenance & updates (core, theme, plugins)
[b-c] Elementor Pro license
[b-c] Security monitoring
[b-c] 1x content update/month (up to 1 hour)
[b-c] Priority email support
[b-x] Monthly off-site backup
[b-x] Quarterly SEO health check
[b-x] Speed optimisation
[b-x] Google Analytics & Search Console setup
[b-x] Broken link monitoring
[b-x] Monthly security & performance report
[b-x] Multi-version off-site backups (daily, 90-day history)
[b-x] WooCommerce support (if applicable)
[b-x] Basic malware removal (manual scan if infected)
Most popular
Growth.
$179
AUD/MONTH (GST excl.)
Subscribe annually and get two months on us!
More content flexibility and SEO tuning for better performance.
What’s included:
[b-c] Monthly maintenance & updates (core, theme, plugins)
[b-c] Elementor Pro license
[b-c] Security monitoring
[b-c] 2x content updates/month (up to 1 hour)
[b-c] Priority email support
[b-c] Monthly off-site backup
[b-c] Quarterly SEO health check
[b-c] Speed optimisation
[b-c] Google Analytics & Search Console setup
[b-c] Broken link monitoring
[b-x] Monthly security & performance report
[b-x] Multi-version off-site backups (daily, 90-day history)
[b-x] WooCommerce support (if applicable)
[b-x] Basic malware removal (manual scan if infected)
Elite.
$229
AUD/MONTH (GST excl.)
Subscribe annually and get two months on us!
Complete peace of mind for dynamic or WooCommerce sites.
What’s included:
[b-c] Monthly maintenance & updates (core, theme, plugins)
[b-c] Elementor Pro license
[b-c] Security monitoring
[b-c] 4x content updates/month (up to 2 hours)
[b-c] Priority email support
[b-c] Monthly off-site backup
[b-c] Quarterly SEO health check
[b-c] Speed optimisation
[b-c] Google Analytics & Search Console setup
[b-c] Broken link monitoring
[b-c] Monthly security & performance report
[b-c] Multi-version off-site backups (daily, 90-day history)
[b-c] WooCommerce support (if applicable)
[b-c] Basic malware removal (manual scan if infected)
Ready to stop stressing about your website?
Let us take care of the tech, so you can focus on what you do best. Our support plans are designed to give you peace of mind, whether you're running a small business, an online store, or a personal brand.
Not sure which plan is right for you? Book a free 30-minute call and we’ll help you find the best fit — no pressure, just friendly advice.